LOCATION

East London, N16

PROFILE

Smartworking, methodical and logical individual who works quickly and accurately under pressure and is an effective problem solver. Great communication and interpersonal skills and can work well in a team or individually in any environment including high pressure and relaxed atmospheres. An enthusiastic person with a positive attitude and a passion for technology. Looking to pursue a career in AI, automation, cyber security or robotics.

KEY SKILLS

• Extensive customer relations experience in various environments

• Highly IT literate including support, training and emerging technologies

• Rapid and accurate problem solving

• Logical and methodical in approach

• Learn new applications and programs extremely fast

• Self managed and effective time management

• Advocate for diversity and inclusion

TECHNICAL SKILLS

• Operating Systems: Linux, Windows, MacOS

• Web Development: HTML, WordPress, CSS

• Creative Software: Adobe Suite (Photoshop, Premier, After Effects), Affinity Suite, Davinci, Audacity

• 3D Design & Printing: Blender, TinkerCAD, Luban, Cura, Chitubox

• AI & Automation: OpenClaw, Later, Postly, IFTTT

• Cloud Computing: AWS, Digital Ocean, Remote Access (GUI, Terminal) & Virtual Machines

• APIs: Twitter, Google, Brave, AI models

• Blockchain: Data Analysis & Forensics

• Robotics: Tracked robots, Unitree Go2

• Additive Manufacturing: Kossel, ANYCUBIC Resin, Snapmaker Artisan

• Electronics: Drones, RC, Raspberry Pi, Arduino, ESP32

CAREER JOURNEY

Career Break & Entrepreneurship

In early 2022 started a top 50 NFT project ($100m+ volume) which helped fund and explore business ideas. Opened a digital art gallery in East London for a year and ran a Crypto/Blockchain consultancy. Developed automation skills including an NFT sales Twitter bot, complete social media automation across all major platforms, and built a personal AI Agent that provides daily schedules, a complete automated job search system saving 10+ hours weekly, along with application assistance.

London Borough of Hackney

ICT Support Apprentice (Oct 2018 – Aug 2020)

Junior ICT Support Analyst (Aug 2020 – May 2022)

• Often completed more support calls than anyone else in a team of 16 (sometimes more than everyone combined) weekly

• Trained staff in Google’s GSuite face-to-face and via video conferencing

• Gained confidence in public speaking to large audiences (100+ in person and online)

• Introduced productivity improvement ideas that were implemented

• Won “Rising Star 2020” at Apprenticeship Awards

• Finalist for Apprentice of the Year at Hackney Star Awards 2020 (4 nominees out of 175+ apprentices)

• Earned Level 3 IT Users qualification while working through heart surgery recovery and COVID-19 Pandemic

• Helped transition 4000+ people to remote work using various devices and operating systems

Previous Experience

• Maplin: Customer Service Advisor (Oct 2016 – May 2018)

• Sainsbury’s: Customer Service Advisor (Nov 2015 – Mar 2016)

• Cryptocurrency: Trader, Investor & Project Leader (Aug 2013 – Present)

• Kuehne and Nagel: Field Store Operative (Feb 2013 – Jul 2013)

• Travel: France (Aug 2012 – Oct 2012)

• Freelance: Website development and company startups (Sep 2011 – Aug 2012)

• St Mungos: Fundraising Coach (Jan 2011 – Sep 2011)

• Fundraising: Team Leader for various charities (Apr 2005 – Jul 2008)

• ICAEW: Digital Communications Co-Coordinator (Sep 2001 – Jul 2004)